Job description and key responsibilities

Job purpose

The candidate will be part part of a global network team located in Europe / Brazil / Mexico and Singapore responsible for managing the operations on +900 security and network devices.

Key interactions:

Internally: Infrastructure Team, IT Application Owners & Support Teams, Global Operation Centers Department Managers. Application Managers, ITEC Managers, IT BUs Managers

Externally: IT Providers (Cloud Infrastructure, Managed Services,), 3rd party support teams and software supplier

Job scope:

Monitoring and administering security and network infrastructure devices as part of a central Team for all Edenred working with local Business Units, private and public cloud datacenter (Amazon, Azure, PAAS and IAAS), and other 3rd party vendors and providers.

Mainly Responsible for: 

–       Ensure documentation of current and evolutions of the global network and security infrastructure are up to date

–       Manages the administration of firewalls, switches, Load Balancers, Web Application Firewalls throughout the organization

–       Ensures incidents and new requests are handled within defined SLAs

–       Contribute to the definition and monitoring of infrastructure network and security devices with the help of monitoring tools (Solarwinds, Splunk, JIRA, AppDynamics)

–       deliver on the levels established by the OLA & SLA,

–       deliver on the response time established,

–       Monitoring of infrastructure network and security devices (Solarwinds, Splunk, JIRA, AppDynamics) 

Contribute to:  

–       Meet SLA for network infrastructure availability.

–       Help measure and optimize the efficiency of the activities.

–       Help set up the plan of process improvement.

–       Bring assistance to the operational Teams.

–       Contribute to the improvement of ITSM tools

Required Skills & Profile

Must have: 

–       Proven services and infrastructure knowledge and expertise on architecture, change and incident management

–       Cisco certified (nice to have)

–       Check Point certified (nice to have)

–       Check Point management + 2 year.

–       General VPN knowledge (Ipsec and ssl) + 2 year.

–       Dynamic routing (OSPF / BGP) + 2 year.

–       F5 Load balancing & ASM + 2 year (nice to have)

–       Riverbed + 2 year.

–       Good communication skills, listening & understanding, flexibility & teamwork

–       Experience working in geographically dispersed teams

–       Fluent in English

Nice to have: 

–       Knowledge of group organization, processes and stakeholders.

–       ITIL Foundations certification

–       Work experience: +5 years

–       Spanish speaker

Vibe with us!

Because:

·       You will be part of a global team, involved in strategic projects with exposure on international level

·       Exposure to various global cultures and teams

·       You will be working with the newest technologies

·       We offer you a very pleasant working environment, in the heart of Bucharest

·       We also have for you: meal tickets, holiday vouchers, flexible hours, work from home, flexible benefits system, on-the-job training. And we do not stop here.